Frequently Asked Questions
Everything you need to know about your I.AM.GIA experience.
How long does international shipping take?
We offer express worldwide shipping. Most international orders arrive within 3-7 business days, depending on your location and customs processing.
What is your return policy?
Items must be returned within 30 days of delivery in their original condition, unworn, and with all tags attached. Please note that sale items may be eligible for store credit only.
How do I know what size to order?
Each product page features a specific size guide. Since our fits vary from oversized to bodycon, we recommend checking the individual garment measurements provided in the description.
Can I cancel or change my order after it's placed?
Because we process orders rapidly to ensure fast delivery, we are unable to make changes or cancellations once an order has been confirmed.
Do you restock sold-out items?
We frequently release limited-edition drops. While some core staples are restocked, many of our statement pieces are exclusive runs. We recommend signing up for 'Back in Stock' notifications on the product page.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible payment options including Afterpay and Klarna for eligible regions.